Hi Les,
Welcome to the MYOB Community Forum.
I understand such errors can be issued if you have MYOB ODBC installed.
The only reference I can find for such an "initialisation error" in connection with Windows 7 is in the MYOB Support Note on this link Partial login window or initialisation error for Windows 7 for 2009 Release. If that cannot assist you then I suggest that you contact MYOB Support as you appear to be a 'Cover' user.
Good Morning,
I am writing to you in regards to start financial year 2014, I am still in financial year 2013. Should I start before the end of june this year. Is there any issue that I have not yet started a new financial year.
Thanks in advance for your assistance,
Columbia
I cannot seem to enter transactions for May getting a message DataInvalid. if I change the date on the transaction to April it will enter but not for May.. I have tried several different ones and I have got some scheduled entries in but they cannot be editied
have just tried to call support and gave up because the wait time is too long. I then tried to submit my question by e-mail but the Support request does not work because the product 'Please select' drop down has nothing in it except 'Please select' which means you can't submit the form. I will now try the live chat. This is frustrating for customers, MYOB support is poor and should be better given the fees we pay for support.
Hi
Sorry to hear that you have had difficulty contacting us. Feel free to post your question here on the Community Forum and I will ask one of the team to assist.
I see you have posted before about MYOB Atlas. Please note that we don't offer support for Atlas via phone, email or LiveChat. Support options include this Community Forum, our Learning Centre and approved Partners.
All the best,
Jason Hill
Community Manager
Hi Everyone,
I have just started using AccountEdge Basic in the last few months. During this time I have receipted some cash payments from clients (usually in the paid today section of the invoice).
i have just gone to do a bank deposit, however it is totally blank! I deposited another cash payment for a client today and even that is not showing up.
Help!!!!
Thanks
Naomi.
How do I get MYOB to reset the password I never implemented when I don't have their famous expensive support package
Solved the problem myself by finding where the company data had saved under another name, still had to do online verification though
NO nothing has been resolved as yet. I have followed instructions from the above email from Emile but so far my file has not been returned. The matter is quite urgent as I have advised staff not to use MYOB in the meantime as we will have to re-enter anything processed since 30th April when I sent file in to be repaired.
Hi
Welcome to the Community Forum. I hope you find it an invaluable resource for getting the most from your software.
Thanks for letting us know your issue is now resolved. Please post again anytime you need help.
All the best,
Jason Hill
Community Manager
Hi,
We are in the process of cleaning our job code listings in MYOB AccountRight Enterprise.v19.6. Currently there are more than 6,000 jobs in the database.
I was wondering if there is a quicker way to do this (as a batch) without opening each job and deleting or making some inactive (if transactions are attached to it).
Can we export the list, work on it in an excel spreadsheet and import the new list to MYOB, without causing affecting the MYOB file?
Would really appreciate help on this.
Hieu
Does anybody else have this problem. When I go to back up to my usb at the end of the day, this message comes up from Myob...
This happens every day, there are no windows open, and the only way to get past this is to shut down myob with out backing up , which defeats the purpose of backing up!! Then start myob back up and you are free to back up to the usb with no problems!! I had this problem occassionally before the last update, but since the 2014 update its everyday... and when it does back up it seems to take a lot longer... Any answers? getting tierd of all these time wasting glitches with this programme. Thank you
I'm hoping you can help me. I am still unable to print from MYOB. I have sought help from myob support on this issue previously and was told it was a printer software problem. I purchased a new printer but still am unable to print. I can't even print to PDF. I've also tried defaulting various printers in "Devices & Printers" but it doesn't make any difference.
When I try to print an invoice in the Sales command centre, nothing happens. It's as if the print command is not recognised. No printer selection box comes up to even allow me to choose a printer! HOWEVER, when choosing PRINT PREVIEW, the printer selection box opens, but when a printer is selected an error message appears "PrintTicket provider failed to convert DEVMODE to PrintTicket. Win32 error: -2147221163" After that error message is closed, a further error message appears "Huxley.application has stopped working" and then the whole MYOB program closes.
When I try to print ANY report from ANY report area, an error message pops up saying "the printer name is invalid." No printer selection box comes up to even allow me to choose a printer!
Please help!
Kind regards,
Hi there,
I have AccountingRight Plus v19. I have a few questions to ask about debit note and remittance advice.
My problem is that every month I return stocks to the supplier for repair or exchange, I will deduct the amount of the stocks returned from the total payment. I do this by creating debit notes and applying them to the invoices when I prepare my remittance advice.
Let's say the stocks come back next month from the supplier and now I have to pay for these stocks. Could you suggest a way which I can use to include the payment of these stocks into my remittance advice?
Thank you very much for your help/
Jocelyn.
Hello
I use both Quickbooks and MYOB for two different employers. In Quickbooks there is the capabillitiy of having two different Profit and Loss within the one Company. ie separate bank accounts on the Balance Sheet but a profit and loss of it's own. In Quickbooks you use classes and the accounts are linked to separate classes which are then used to print out the profit and loss.
Does MYOB have anything similar?
I am wanting to separate out a part of the Company but still within in the one bank account but on the balance sheet having a Header bank account with the two 'separate' bank accounts under it.
Hope I have explained myself
Thanks for your time
Can someone please help explain what this error message is please - using AccountRight Premier with Payroll. Could it be because I took out the ticks in the payroll regarding posting the journals into the accounting file (as the staff member said it wasn't working properly) - so could accounting therefore be looking for the journals???
Message is coming up on closing (verifying the company file.
... or is it entirely something else?
I haven't had this error message come up before and couldn't find anything searching the community.
Hope someone can help.
Regards,
Julie
Wow - that doesn't sound good at all! Ours is a brand new Epson printer (that obviously works fine doing everything else so it clearly is a MYOB problem). I don't really fancy buying a new printer however imagine it will be potentially less torturous than trying to deal with MYOB 'customer service'!
Hi there,
Try using categories - however not something I'd recommend I have to say - because transactions cannot be split over two categories, and if you go hunting for a transaction in the wrong/or no category, you won't find any record of it. A better option would be to use jobs. Create a "job" for 1 dept and another for dept 2. Then each transaction is coded to required job. Under reports - accounts, job, there is a job P&L which can be printed for seprate jobs. Advantage of jobs, is you can split transactions over several jobs.
