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Re: Bank Statement balance shows zero balance after bank feeds

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I am having the same problem today


Re: Bank Reconciliation Issues

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Hi Suja,

Sorry for the delay in getting back to you. The original roconciliation that was incorrect was June 2013 and since then the balance has just been carried forward with the $10 error. The original error included a deposit of $10 after the reconciliation date.

I know my deposit of $10 was not an ideal solution but it did give a agreed balance when I did it. What I can't understand is how the reconciled balance for one month can carry forward as $10 less as per the copies I sent.

 

Bryan

Bank reconciliation print issue Windows 8.1

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Around June 2014 this thread discussed an issue printing a bank reconciliation under Windows 8.1. No solution was posted, although the last post reported that a moderator was assisting the OP.

 

A client of mine has reported what may be a similar issue, in that when the Print button is selected on the Reconcile screen, nothing happens.

 

Is there a recommended solution? 

Header account cannot be substoal when generating a report

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I just set up a 4-2000 A Income header account and already cliked "substoal when generating a report", but it does not show up the subtotal for all the details account a( with data already ) under this header account.

 

i deleted it and creat again, still doesnt work

 

could please help, thank you

 

 

ARPremier trial version Installation

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When I attempt to install I will be asked whether offline or online - if I choose offline can this be changed later ?
When I attempt to install can I enter serial number later?

Re: Exporting Recurring Transaction

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Thanks Steve

 

What you are suggesting was my "Plan B'. I was hoping for a speedier option, I have around 400 tranactions!!  Thnak you very much for the quick response.

Re: Header account cannot be substoal when generating a report

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Good afternoon,

 

Ensure that all Account numbers you wish to go into the header account are indented - not in line with the header account

 

If not indented click on the account number and down the bottom click on down (bottom left hand side) this should move the account no to the right which means all account numbers indented will add up to the header account

 

Hope this helps you

 

 

Re: ARPremier trial version Installation

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Good afternoon Paul,

 

Yes you can upload your data file when it suits you -

 

Yes you can enter your serial no later but you will only get a short time before you have to enter your serial no.

If you cannot find your serial no I suggest you contact MYOB and they will help you with it.

 

Good luck

Cheers


Re: Header account cannot be substoal when generating a report

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Hi ,

 

I trust the response you have received from Marilyn is useful to you. Please post again if you need further assistance or anytime you need help. We're happy to assist.

Re: AR 2014 and Mulit currency

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Sure ,  we understand. We will let you know as soon as we have more information. 

 

Thank you for your patience in the meantime.

Re: Bank Statement balance shows zero balance after bank feeds

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Hey ,

 

Thanks for your query.

 

The Bank Feeds were delayed earlier today for all MYOB Online products in Australia and New Zealand. The issue has been resolved earlier this afternoon and the feeds should be coming through now. If there are still problems, please try restart the computer and let us know how you go.

Re: Exporting Recurring Transaction

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Hi ,

 

Sorry we could not give you an easier solution to your request. So that the ability to Export and Import recurring transactions may be considered for inclusion in a future release, could you please take a moment to post a suggestion on the MYOB Community Forum's AccountRight Ideas Exchange board. This board is regularly accessed by our Product Development team and is used to get a feel for what our customers would like to see in our products. 

 

I'd also like to take this opportunity to extend a very warm welcome to the MYOB Community Forum. I hope you find this to be a useful tool.

 

Please feel free to post again anytime you need a hand.

Re: bank feeds progress

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Hi again Stephen,

 

I forgot to add that the document was registered as recieved on 24th of october,

 

Thanks for your original reply,

 

Dan

Re: Bank reconciliation print issue Windows 8.1

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Hi Mike (),

 

As you can see with that thread we did a lot of back and forth before eventually resolving the issue. In the particular instance of the client in the above thread, doing a repair installation of Microsoft Office ( 2007) finally resolved the issue for them. 

 

Do let us know how you go with that. If it fails we'll need more information on the client's system specs, the version of AccountRight they are using and a copy of the error log to investigate further.

Re: MYOB Forms for MYOB 2014

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That's great to know, . I'm sure you will find the 'show me how' videos useful. You may also consider attending our online / classroom training sessions

 

As Steven said this forum is a wealth of knowledge, with contributions from our wonderful partners like Marilyn and Renae (BooksInTheCloud) and the MYOB Support staff (Moderators). So please let us know if you ever need a hand. 


Re: Upgrade from Business Basics V1.1 to AccountRight Basics

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Hi  

 

You can upgrade your Business Basics to AccountRight Basics and it will become a desktop product.  When you purchase you get 6 months subscription free with it and then after that you can choose whether you want to take up the subscription fee.  You then need to upgrade your data file to the AccountRight platform which is a fairly simple process and there is a guide on how to do this and then all your data will be there ready to use.

 

Before you do this, make sure you have at least 4GB of RAM on the machine you are going to run it on and I would suggest you have Windows 7 or higher.

Re: Upgrade from Business Basics V1.1 to AccountRight Basics

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Hi

I trust that Dee_Workman's response was of some assistance to you. If you do require further information please don't hesitate to post on the MYOB Community Forum.

Also please let me extend you a warm welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge.

Re: Bank reconciliation print issue Windows 8.1

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Thanks   I will discuss this with the client.

Re: Header account cannot be substoal when generating a report

Re: bank feeds progress

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Hi  

I followed up with the bank feeds team and from the information that I have been passed on we still have not received that form. If you believe that it has been sent correctly and received you are more than welcome to speak to bank feeds on 1300 555 931 Option 2 and then Option 1. This should put you in touch with the relevant team to discuss and follow up on that application form further.

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