Quantcast
Channel: All AccountRight: Getting Started posts
Viewing all 51320 articles
Browse latest View live
↧

Re: Error -15: Account number not found in list of postable accounts.

May 1, 2016, 8:58 pm
$
0
0

Hi 

Welcome to the MYOB Community Forum.

The "Error -15: Account number not found in list of postable accounts" error is one which I've experienced with MYOB AccountRight 2016.1.1 as generally speaking whenever I first attempt to import say 180 Receive Payments it has often greeted me.  It is almost impossible to get past whether the  company file is in the cloud or local on my laptop first time round.  I generally shut down my laptop wait 10 minutes then restart it and immediately start MYOB AccountRight Plus 2016.1.1 with the relevant company file and import the applicable data file; in 95% of the time the import succeeds as it does not fire that -15 error.

 

Suggest you:-

  1. Remove the 54 " (quote marks) from your file - Use Notepad to remove them
  2. Replace the 800 instances of $0.00 with 0.00 - Use Notepad

 

You have a very large transaction (800 transactions) import file for only one GJ and I've found that size does matter when it comes to MYOB AccountRight 2016.1.1 or any AccountRight 201x product.  Your import file comprises 675 debit transactions and 125 credit transactions.

 

Have you considered sorting the file by columns Is Credit then by Account Number?

 

I've attached such a file "OBALSjnlimportaSrtd.txt" and it is a text delimited file with " (quote marks) removed and the $0.00 instances replaced with 0.00.

 

Give it a try; make sure you backup your company file before doing so.  You could in fact restore your backed up file to a temporary name within your local library and test the attached import script on it.

 

 

↧
Search

Re: Accountright importing invoices

May 1, 2016, 9:34 pm
$
0
0

Hi there ,

 

It's wonderful to see that you've been provided such prompt assistance by one of our valued contributors.

 

I can see from your account that you're using AccountRight Plus. Please note that you are able to import CSV files into AccountRight without purchasing an additional subscription or an add-on.

 

To import files into AccountRight, simply click on File > Import/Export Assistant. Go through the steps and in Step 3 of the process, make sure you select the 'Commas' option in the 'Data is separated by:' field (similar to the screenshot provided by Tony showing you the AccountEdge equivalent). That lets the program know that the file to be imported is a CSV file.

 

Please do let us know how you go with that, and don't hesitate to post again anytime you require.

↧
↧

Re: Error -15: Account number not found in list of postable accounts.

May 1, 2016, 9:42 pm
$
0
0

Hi Tony

 

I've removed the quotation marks & changed the 0's (I had to do it in my working file as somehow there was a3c error in the file I'd uploaded previously!) & am now getting the unbalanced entry error Smiley Sad

 

I've checked the file in Excel & the Y's & N's totals are exactly the same & I've checked via Notepad & there are no "s anywhere either

 

I had this error when I was just trying the two line test entry & I retried & it posted (without my changing anything) so I've tried the same tactic with the big journal but no joy - consistently getting unbalanced now.  What's the longest journal you've tried to import & I might try chopping it down into smaller sections?

 

Thanks in Advance Smiley Happy

↧

Re: Error -15: Account number not found in list of postable accounts.

May 1, 2016, 10:27 pm
$
0
0

Hi 

 

Mine have never been more than 9 transaction lines per journal.

 

The import file that I attached to my previous post consisted of debit lines (675) first in account number order then credit lines (125) in account number order.  It reflects my 'old school' mentality where the debits are always 1st and the credits are 2nd.

 

Did you try importing it into a restored copy of a backed up company file?

 

I'm just thinking that your now "unbalanced entry error" could be caused by debit transaction line 4 for 32000 in your original file; you have 3 credit lines for total of 359344.28 immediately followed by debit line 4 for 32000 then it sees more credit line entries so it throws that error.

 

Is it absolutely necessary for the Journal Number to be GJ000024?

It may well be that if you remove that Journal Number column from the import file it would successfully import.

I never use that column in my GJ imports, so try without it and all you have to do after it has been successfully import is change it to what you want it to be within the company file.  For each of the 800 transaction line records MYOB makes two checks:-

  1. It is the same as what was recorded for the 1st transaction line record of the journal.
  2. It does not exist already pre exist in the database.

I can only further suggest giving the import file I previously attached a run on a restored copy of a backed up company file and see how it goes.  If that fails thent try chopping it down into smaller sections.

↧

Re: Account Right Bankfeeds Rules need some tweaking

May 1, 2016, 11:13 pm
$
0
0

Thanks David for offering your help.

 

The solution you offered would certainly work for Bankfeeds that come through with "clean" wording like "PAYPAL AUSTRALIA". That type of clearly worded Bankfeed data will easily be allocated each month. In that case you simply add the "PAYPAL AUSTRALIA" in the options 'This exact word or phrase" and in the option "and/or any of these words" section too.

 

 

Bankfeed PayPal.JPG

 

Where the failure to match has occured, is with the Bankfeeds data such as the screenshot below.

 

Bankfeed Kmart.JPG

 

The Bankfeed will work for the first instance or MARKMART. For the Bankfeed to correctly allocate all future purchases at KMART, the Bankfeed has been filled in as follows.

 

Bankfeed KMART Rule.JPG

 

Do we know for sure that the "and/or any of these words" is definitely able to continue to allocate to the correct ledger account, if the next bankfeed were to come through as JUNKMART?

↧
↧

Re: Issue with reversing inventory

May 1, 2016, 11:17 pm
$
0
0

Hey Mike, unfortunatley I could not zero out nor reverese the actuall inventory thanks to the mix up of COGS. I guess it's naturally that the system gets confused, however, the system should let me manually fix it with adjustments as I am the user of it.

 

one of the invoices I had (1 out of 3), had a payment, and I could delete and redo that again so I am not sure why you would say that makes it impossible. Generally, deleting sales and/or payments is really easy?

↧

Change remittance advice delivery status to already printed or sent

May 2, 2016, 4:04 am
$
0
0

i have upgraded an older version of MYOB accountright to accountright live.

 

is there a way that i can change all my suppliers for thier remittance advice delivery status to already printed or sent. at the moment it looks like i have to go through every individual one and change manually.

 

chris

↧

Re: Change remittance advice delivery status to already printed or sent

May 2, 2016, 4:53 am
$
0
0

Hi 

 

You could try printing the remittances by sending them to a printer which is not your default printer or even to print to a PDF file (ie. Microsoft Print to PDF) if you have that option when the print screen appears.  Or you could send them to your own printer and then cancel the job from the print queue.

 

This way the remittances should change to already printed or sent without actually printing each remittance.

 

A bit messy but it could save quite a bit of time.

 

Good luck

 

Cathy Sperring

↧
Search

Re: Change remittance advice delivery status to already printed or sent

May 2, 2016, 1:46 pm
$
0
0

Hi 

 

Its great to see that  has offered her assistance in regards your enquiry.

However I got the impression that you where referring to the actual Supplier's Card rather than the transactions. If that is the case, do take a look at Help Article: Set up default email settings "Choose email as the default delivery method - To Set email as the default delivery method of a supplier's remittance advices". It does have a section in regards to using the Import/Export Assistant to bulk update your cards with the new setting.

 

Do let us know how you get on and if you require further assistance.

↧
↧

Re: I can't add a new account to the account list

May 2, 2016, 2:56 pm
$
0
0

Hi 

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge.


As  has indicated under certain circumstances you can receive an error message after you have created the company file and selecting to building an accounts list form scratch. If that is the case we recommend that create a new company file and select the option to Build an accounts list on one of the lists provided. If required you can delete the accounts that you are not wanting once the new file has been created (open the desired account and select Edit>>Delete Account).

↧

Re: Column widths on reoprts

May 2, 2016, 3:28 pm
$
0
0

Hi 

 

Certain reports, the "standard" Balance Sheet and "standard" Profit and Loss report tend to be the main ones that clients bring up, are something that we have passed onto the program development team for closer investigation. As you have indicated the default column width can mean that the column widths don't correct display the full value or the columns headers.

The workaround, while the team are investigating, is to change the column widths on the required report manually (using the Insert/Modify and dragging the column heading separator line (blue in colour)) to the required width. Do note that you would need to redo this column width each time the report is run.

↧

Re: Emailing invoice- invoice reverts back to default font not customised font

May 2, 2016, 3:38 pm
$
0
0

Hi 

 

AccountRight 19.11 (which is the latest version Australian based version) has recently had a minor update to remove the reliance on Apple QuickTime. This update is currently not available for New Zealand however we'll let you know when its available via QuickTime and AccountRight v19

 

In terms of Font changes, AccountRight has a basic PDF converter.  As part of its conversion process to PDF some fonts can change to be a new font. The below shows as list of the true type font i.e. the one you set in AccountRight and then PDF copy of that font.

Capture.PNG


Please note the list is not a exhausted list its designed to give the  reader an indication of the type of font that may change. Generally if the font is not listed it will Arial or a very similar font for PDF creation in AccountRight.

If you are finding that the font is changing significantly and affects your form you could look at using a different font or font size, increase the field size on the customise forms to allow that to appear or install a PDF printer (and print the document rather than selecting to Send to Disk - I believe Windows 10 has an inbuilt one)

↧

Re: Column widths on reoprts

May 2, 2016, 5:06 pm
$
0
0

Hi Steve

 

I understand about changing the width of the columns manually. Once they have been changed if the report is printed the new MANUALLY changed column widths do not hold until you run the report again. Once you run the report again the MANUALLY changed column widths disappear. So adjusting the columns manually only helps to look at the report on the screen. Once you try and print this the columns widths revert back.

 

Is there a way of SAVING the MANUALLY undjusted column widths??

↧
↧

Customise profit & loss reporting

May 2, 2016, 5:43 pm
$
0
0

Please refer to my simple profit and loss spreadsheet.

I would like to show Profit & Loss using Excel and have some of the income accounts only shown if you click + beside the subheading.

For example

 

Income B is hidden and only shown when I click on + beside Income A

 

Income A would have total for both Income A & B

 

Any ideas are welcome

↧

Re: Column widths on reoprts

May 2, 2016, 6:17 pm
$
0
0

Hi 

 

As mentioned in my previous reply "you would need to redo this column width each time the report is run." You are unable to save the customised column width. 

However in some cases you can use the Blue Button File Menu ( next to the Filters tab) and select Save As. This will save the report as a custom report, so it can be run via My Custom Reports tab of the Index to Reports. I have seen it save the column widths of custom reports for some clients.

↧
Search

Re: Column widths on reoprts

May 2, 2016, 6:40 pm
$
0
0

Hi Steve

 

I saved the P&L report, with the manually adusted column widths, as a customised report. However when the customised report is run  the column widths have reverted back again - ie it does not keep the manually adjusted columns widths - see attached pdf.

 

So as I said previously the ability to manually adjust the column widths is only of use to look at the report on the screen. Once you try and print or save the report the manually adjusted column widths do not remain.

↧

Re: Column widths on reoprts

May 2, 2016, 7:10 pm
$
0
0

Hi 


Thank you for confirming that information and expanding on your situation.

As indicated saving a report as a custom report does occasionally save those column widths other times it will revert back. You would be looking at adjusting the column widths of the reports each time if you those column widths do revert back. This is a temporary workaround while the team investigate the default column widths on those reports.

↧
↧

Re: Error -15: Account number not found in list of postable accounts.

May 2, 2016, 7:35 pm
$
0
0

Hi again Tony

 

I'm almost there - I split the larger journal into 3 & posted the first one & the second one with absolutely no problem - yay - but the 3rd one just won't post & keeps giving the same Unbalanced Transaction error Smiley Sad

 

I've amalgamated all transactions with the same account code together - there are still multiple entries but for different job codes so I'm guessing this is okay

 

I've opened the importlog in excel to check that all the Y/N entries have the same total & they do

 

I've opened the upload file in Notepad to check for any addiitions that Excel may have created - "s etc & cleaned if necessary

 

But I'm l getting the unbalanced transaction - and I've shut down MYOB in between attempts so it doesn't remember the fail

 

Is it just that the import process is so temperatmental that you just need to keep trying until it accepts it??

 

I'm beginning to tear my hair out with this process!!

↧

OneSaas anyone?

May 2, 2016, 7:36 pm
$
0
0

Hi everyone, 

 

We are currently using MYOB AccountRight Live and would like to sync data with Salesforce (our CRM system). I noticed that OneSaas can do the data transfer but just want to see if anyone has ever used this program? Is it difficult to intergrate?

 

Thanks!

 

↧

Electronic Clearing Set up

May 2, 2016, 9:47 pm
$
0
0

Hello,

I was wanting to link our one bank account - currently a cheque account, (we dont use or print cheques) to the electronic clearing account.  This bank account is already connected to myob to receive bank feeds and pay super. But it was recommended to me that i shouldnt link it to the electronic clearing account. I really didnt want to set up another bank account for our small business, so my question is. Is this possible?

Also, i wanted to know if paying wages, bills etc via myob/ECA, is there extra delay with payment than there would be if you went through your bank direct?

Many thanks in advance!

 

↧
Viewing all 51320 articles
Browse latest View live
Search