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Re: Not everything is available in the cloud :-(

Hi  thank you for your enquiry. All the information that is in the file that you have uploaded to the cloud, will be accessible to you and users that you have invited, this will only be available to...

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Re: Emailing Invoices

Great, thanks for letting us know your issue is now resolved. Please post again anytime you need help. Let me also extend a very warm welcome to the Community Forum. I hope you find it an invaluable...

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Long Folder names

Hi Has anyone had this before and can anyone provide an explanation as to why it happens: Was doing a backup and MYOB generated this folder name: /webwombat-952-webwombat-1818-w...

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Re: Long Folder names

Hi   A very warm welcome to the MYOB Community Forum. I hope you find this to be a useful tool. That does look like an odd thing for the system to do. By default the system tends to prompt you to...

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Re: Long Folder names

By the look of that alphabet soup - you are trying to backup a file that is in the cloud. I am not sure that this can be done directly -   or  will be able to confirm this and guide you in the right...

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Re: Long Folder names

Thank you,   There should be no issues with backing up a file in the cloud. The process is exactly the same as backing up a local file. Our Support Note - Backup and restore company files in...

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Amount applied to wrong Supplier

Hi, I have a debit on my bank statement which has been applied to a supplier in error. This transaction should have gone to a liablilities account. How do I remove the amount from the supplier account?...

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Re: Amount applied to wrong Supplier

You could raise a new purchase in the current period and allocate to the liability account that it should have been been applied to. This will put the amount back on the suppliers account. If your are...

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Re: Amount applied to wrong Supplier

Good morning, What about just putting on your preferences and reversing out the payment then apply the money to where you wish to - I am assuming that you have reconciled your bank - if not why not...

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Re: Amount applied to wrong Supplier

Hi Jane I assume from what you are saying when you have made a payment to a Supplier you allocated the payment in MYOB to the wrong supplier. Just Keep It Simple :smileyhappy:- All you have to do is...

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AccountRight Plus Terminal Server compatibility

Hi, Can anyone assist in finding client compatibility information for running AccountRight Plus on Terminal server please? Thank you

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Re: AccountRight Plus Terminal Server compatibility

Hi Marty What version Marty of AR Plus - I assume you mean AR Live Plus? -  however, mYOB will only officially recognise Premier Enterprise for use on Terminal Server but as a long timer user and...

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Duplicate PO and Settlement Discount Numbers

Hello, I have a question that I was hoping to have answered. I am currently using Retail Express in conjunction with MYOB. The problem that I have at the moment is that MYOB is raising auto PO numbers...

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Re: AccountRight Plus Terminal Server compatibility

Crazy thought of the day: Install the software on any client computers that you are using. Then, have your company file located on a shared cloud resource like Google Drive. I do this so I can move...

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Re: Duplicate PO and Settlement Discount Numbers

Hi   When you are importing transactions from a text file, it will be picking up the cheque number from this data.  You would be best speaking to RetailExpress about changing the cheque numbers before...

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Re: Duplicate PO and Settlement Discount Numbers

Hi Barry, Thanks for your quick reply. I do not believe I have correctly laid out the problem though, so I do apologise. It is not so much about altering the RetailExpress data to fit in to the PO but...

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Re: Duplicate PO and Settlement Discount Numbers

Hi   Could you just clarify how you are recording a Supplier discount transaction?  Is this a debit note that is being applied to your purchase?

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Re: Duplicate PO and Settlement Discount Numbers

Correct - it is automatically raised as it is paid in a certain amount of days - however this note is raising P.O #s that coincide with the data that I have in Retail Express.

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Re: Duplicate PO and Settlement Discount Numbers

Hi   Thanks for taking the time to speak with me.  Unfortunately I am not aware of a way how you could import the debit notes from RetailExpress and have them automatically count forward from a set...

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Performing Bank Rec with AccountEdge Pro

Hi, I'm helping a friend with Account edge Pro for macs. We have been able to import bank statements in appropriate format that MYOB accepts ie Qif. However, we can't seem to put them in company file...

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