Hi
Thanks for your enquiry. I've answered this on your previous thread where you added this as well, but I'll copy my answer in here for you and anyone who might search for the same thing.
There are a couple of common causes of these to not import correctly. The First is is that some banks will add zeros in front of cheque numbers, so they won't match up with your transactions. If that's the case then they will have to be imported manually. The other common cause is that the date format that your statement uses is different from your system, for example you may use dd/mm/yyyy but the statement is in mm/dd/yyyy, to fix this you will just need to change your Date & Time Settings and change them to match the statement. You can have a look at our Support Note on using Get Statement here if you'd like to read up on it.
